Customer Service

Top 10 Tips for the Pizza Delivery Driver

Posted on September 10, 2014
Pizza Delivery

Like any other employee, the pizza delivery driver must be properly trained to ensure their safety and a prompt delivery. There are several tips and tricks that will help your pizza delivery driver better represent your company and provide as pleasant a customer experience that one can expect in the pizza delivery business.

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Clever Tip Jars: How Baristas Can Earn More Tips

Posted on August 14, 2012

In the coffee industry, the employee turnover rate creates one of the highest costs and biggest headaches for operators. Training new staff takes time as well as money, so retaining good baristas (I just don't feel comfortable saying baristi, purists: forgive me) should be a priority. One way managers can work to ensure talented staff stay on board is by training them in effective methods to earn higher tips. But, since many patrons don't ...

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A Pizza for the Community: How to Build Customer Loyalty

Posted on July 24, 2012

While on the one hand pizza practically markets itself (just look at it, it's delicious), on the other hand the pizza industry is highly saturated and competition is fierce. For that reason attention-grabbing marketing campaigns are essential for the success of any given pizza business. One major problem with advertising is that most people don't like it. A great tactic that many pizzerias have used to circumvent this problem is to take an ...

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The Results are in! The Winning Story from the Food Service Nightmares Contest

Posted on November 9, 2011

During the month of October, invited waitstaff everywhere to enter the Food Service Nightmares Contest. The contest called for the most nightmarish, haunting and even blood-curdling tales from the restaurant service world. This was a golden opportunity for those in the food service biz to spill their guts about their biggest peeves or worst we kept it completely anonymous. We just know that life gets ...

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Food Service Nightmare Contest: 14 Days left to Enter!

Posted on October 17, 2011

Don't let your chance to creatively express your worst food service nightmare experience slither by! And remember, there's a $100 gift card up for grabs... Rules and Guidelines Each story received and approved will be entered into our food service nightmare contest. The prize, a $100 gift card (sent by email), will be awarded to one winner. Winner will be notified via email by November 15, 2011. Contest is subject to ...

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